Thank you for shopping at VismiinTrend. We want you to be completely satisfied with your purchase, and we understand that sometimes returns or exchanges are necessary. This Returns & Refunds policy explains how we handle returns and refunds for purchases made on our website, https://vismiintrend.com/.
Returns We accept returns of unused and undamaged products within 30 days of purchase. To initiate a return, please contact our customer service team at email@example.com request a return authorization number (RAN). We will provide you with instructions on how to return the product, and the RAN must be included in the return shipment.
The customer is responsible for the return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that your return is received and processed correctly.
Refunds Once we receive your return, we will inspect the item to ensure it is unused and undamaged. If the product meets these criteria, we will issue a refund to the original payment method within 7-10 business days. The refund will be for the purchase price of the item, less any discounts or promotions applied at the time of purchase.
Exchanges We do not offer exchanges at this time. If you would like to exchange a product, please initiate a return for the unwanted item and place a new order for the desired item.
Damaged or Defective Items If you receive a damaged or defective item, please contact us at firstname.lastname@example.org within 5 days of delivery to initiate a return or exchange. We will provide you with instructions on how to return the item, and we will cover the return shipping costs.
Cancellations If you need to cancel your order, please contact us at email@example.com as soon as possible. We will do our best to cancel the order before it ships. If the order has already shipped, you will need to initiate a return once you receive the item.
Contact Us If you have any questions or concerns about our Returns & Refunds policy, please contact us at firstname.lastname@example.org. We are happy to assist you with any questions or issues you may have.